Comcast is blaming consumers for slowing Internet access.
The company on Monday announced a major change in its policy, saying customers will no longer have to wait months or years for service.
Under the new policy, customers will be able to enjoy faster speeds when they sign up for a $40/month plan, Comcast said.
That will help it offset the loss of some 1.5 million customers this year.
The change is in line with a new push by Comcast to expand the number of Internet connections it offers to customers.
In a blog post on its website, the company said the change in policy will help its business and help improve customer experience.
The company will now be able offer more broadband speeds in certain markets and more high-speed Internet connections, Comcast wrote.