The prepaid internet company AT&T Internet has said it is working to refund customers of its online service.
In a blog post, the company said that “we received the bill and a customer had disputed its validity.”
The company said it has asked the Department of Justice to “take immediate steps” to resolve the issue.
In February, AT&t said it would reimburse customers of the prepaid internet plan who did not get a refund.
The company added that its prepaid service, dubbed Plan B, is not subject to any regulatory oversight.
“We understand that this is a tough time for many customers who have been impacted by this unfortunate incident,” AT&ts wrote.
“However, we have been working with our customers and our law enforcement partners to ensure that this matter is resolved quickly and efficiently.”
AT&Ts spokesperson, Amy Dickey, did not immediately respond to request for comment on whether the company plans to refund the customers.