Charter Communications Inc. has been forced to shut down some of its networks in order to meet new regulatory requirements that have put the internet service provider (ISP) in a tough spot.
The company announced Thursday that it had shuttered its two Internet service providers, Spectrum and CenturyLink, as part of a government investigation into the company’s failure to provide customer data on customers’ usage.
Charter, which operates Internet services across the United States, Europe and Canada, has been under intense scrutiny by the Federal Communications Commission (FCC) and other regulatory bodies since its launch in 2006.
It had been the first company to offer broadband internet access, but was pulled from the market in February after its failure to deliver customer data.
Charters internet services are limited to residential customers and do not offer unlimited data plans.
The company also was ordered to hand over customer data in the wake of the 2014 shooting death of unarmed Black teenager Michael Brown by white police officer Darren Wilson in Ferguson, Missouri.
The FCC has said it plans to investigate the company and other ISPs in the coming months.
The FCC’s ruling on Charter last month made it the first U.S. company to be fined for failing to provide information on customers to the agency.
The agency said the company failed to provide data on how many customers had access to its service, which includes video streaming, email and voice calls.